- Positive Intent: Get the task done.
- Characteristics: Controlling, Assertive, Aggressive, and confrontational, and has short attention spans.
Aggressive people require assertive responses; your behavior must send a clear signal that you are strong, capable and anything less is an invitation for future attacks. The strength of character that you reveal will ultimately determine the tank’s perception of you and future behavior toward you.
Your emotions can be greatest point of vulnerability, so first try hard to avoid the following three emotional responses to an attacking tank:
1- In a burst of angry, you may be tempted to counterattack :
An advice, you should avoid engaging in tank-to-tank warfare, unfortunately he always will win.
2- You might attempt to defend, explain or justify your position:
Tank has no hearing your explanations, but it could be antagonize the tank :(.
3- You could shut down and become a nothing person:
The Fear is a sure-fire signal to the tank that the attack is justified and you are somehow deserving of the pounding.
Note:
Tanks simply do not attack people they respect so your goal must be to command respect.
So check below the required action plan to treat with tanks :) :
1- Hold your ground.
Do not change your position, you do not have to go on the offensive or the defensive. Instead, silently look the tank in the eyes, and shift your attention to your breathing.
2- Tactfully interrupt the attack.
The best ways is repeating their name over and again until you have their full attention. But be careful once you have begun this action, backing off may be worse than never having done anything at all. Prepare what you want to say but with assertive way.
3- Quickly backtrack the main point.
Once you have the tanks attention backtrack the main accusation because backtracking sets a good example for listening with respect and it convey the tank that you have heard him.
4- Aim for the bottom line and fire.
Redirect the Tank by showing how you share a common goal of getting the task done.
5- Maintain peace and earn Tank’ respect by assigning a time and conditions for following up on the issue once she has cooled down.
Very wonderful example “Mary,Mary,Mary. I hear that you are having a problem with the ways this is being done. But I am not willing to discuss it ,if this is how you are going to talk to me. When you are ready to speak to me with respect, I will take all the time you want to discuss this” ;)
But what is the tank’s accusation are true, and you are in the wrong?
1- Please admit to you mistake.
2- State briefly what you have learned from your experience.
3- And finally State what you will do differently in the future to prevent it from happening again.
Good Luck with your tanks :D :D :D :D
